2025

• Blix, Emma Ju; Crivellari, Ilaria. (2025) Generative AI for Reducing Language and Administrative Barriers for Immigrants in Public Services. NIKT: Norsk IKT-konferanse for forskning og utdanning
  Vitenskapelig artikkel
• Crivellari, Ilaria; Rizk, Aya. (2025) Immigrants’ Perceptions Towards Using Generative AI Conversational Agents to Bridge Administrative Literacy.
  Vitenskapelig Kapittel/Artikkel/Konferanseartikkel

2024

• Crivellari, Ilaria; Grøder, Charlotte Husom; Parmiggiani, Elena. (2024) Digital Transformation in the Welfare Sector: Unveiling Caseworkers’ Role for Service Provision.
  Vitenskapelig Kapittel/Artikkel/Konferanseartikkel
• Crivellari, Ilaria; Oskarsen, Johanne Svanes; Grøder, Charlotte Husom. (2024) Unveiling the Invisible: Caseworkers’ Data Work in a Public Welfare Organization.
  Vitenskapelig Kapittel/Artikkel/Konferanseartikkel
• Crivellari, Ilaria; Grøder, Charlotte Husom; Parmiggiani, Elena; Moltubakk, Stine Thordarson; Bertheussen, Lene Elisabeth. (2024) Socially Sustainable Digital Transformation in the Public Sector: a Systematic Literature Review.
  Vitenskapelig Kapittel/Artikkel/Konferanseartikkel
• Crivellari, Ilaria; Pappas, Ilias. (2024) Beyond the Digital Divide: Exploring Immigrants’ Pathways to Digital Citizenship.
  Vitenskapelig Kapittel/Artikkel/Konferanseartikkel

2023

• Crivellari, Ilaria; Jaccheri, Maria Letizia; Patón-Romero, Jose David. (2023) DESIGNING AND TESTING A MOBILE APP TO FIGHT CHILD, EARLY, AND FORCED MARRIAGE IN DEVELOPING COUNTRIES.
  Vitenskapelig Kapittel/Artikkel/Konferanseartikkel