Privacy statement

Applies from January 2019. Last update July 6. 2023.

1. What is personal information?

Personal information implies any kind of data, information and assessments that may be associated with you as an individual. Data is labeled as personal information if it can, directly or indirectly, identify a specific person.

Personal information must not be confused with sensitive information, such as medical conditions and sexual orientation. You will never be asked by NTNU Bridge to register sensitive information. Never give sensitive information to NTNU Bridge yourself (for example by filling in text boxes or uploading attachments)


2. Why do we collect personal information?​

NTNU Bridge aims to connect academia with public sector and industry. Our services are aimed at students and staff at NTNU, and external employers who wish to get in touch. In order for us to offer you these services, you must create a personal user in the portal and enter relevant information about yourself, the company you represent, and any assignments you offer.


3. What personal information do we collect?​

The minimum amount of information required to create a profile is your first name, last name, email address, in addition to basic information on students area of education and employers company affiliation. We also collect metadata related to the profile, such as time of registration, last login, if the email address has been validated and whom the profile should be visible to.

In addition, we encourage all users to fill in their profile, including profile picture, contact information, information about education, assignment preferences, LinkedIn profiles and CV. Some features in NTNU Bridge cannot be used until the profile is completed and the email address is validated.


4. How personal information is processed by NTNU Bridge​

In order to create a profile at NTNU Bridge, you must confirm that you have read and agree to our Terms of Use, including the Privacy Statement.

We also wish to send you newsletters and user surveys. Your consent for this is given from "my account" when logged in, or by signing up from our signup form. Consent may be withdrawn at any time.

You must log in to view details about users on NTNU Bridge. Students can choose to hide the details of your profile for other users on NTNU Bridge.

Bridge has a built-in search function, to sort profiles and announcements by different categories.

Administrators at Bridge have access to all information registered by the users themselves, as well as metadata. Administrator do not have access to user’s passwords or messages sent through NTNU Bridge.

NTNU Bridge does not share personal information with other individuals, organizations or systems. The exception is email addresses for sending newsletters and user surveys via Mailchimp, where consent has been given. We do not share email addresses beyond this, and do not send advertisement on behalf of others.


5. Processing and storage of data

NTNU is data controller for the personal data collected and used by NTNU Bridge. We comply with the Norwegian Personal Data Act and the EU General Data Protection Regulation (GDPR) in the processing of personal data.

Frontkom is data processor for information registered on NTNU Bridge, and is responsible for development, operation and maintenance of the site. The supplier uses subcontractors for some development work.

NTNU and Frontkom have a data processing agreement. Only NTNU and Frontkom with subcontractors have access to data collected through NTNU Bridge. NTNU Bridge including any associated data is stored in Trondheim on servers run by NTNU.


6. Deletion of data

You can delete your user at any time from "My Page" (requires that you log in). When a user is deleted, all related data, including announcements, events, and metadata, are deleted as well.

Bridge also operates with automatic deletion. When a user has not logged in for one year, the user is deactivated, and hidden for other users. The information is still stored on NTNU Bridge, and is reactivated the next time the user logs in. After three years of inactivity, the user is deleted for good. Email notifications are sent before a user is disabled / deleted.


7. Website data (cookies)

We use “cookies”-technology. By using our website, you agree that we may put these in your browser.

Cookies are a standard technology that most web sites use. A cookie is added to your browser's internal memory and allows us to better understand how the site is used. Most new browsers allow you to change the settings to block all or some types of cookies. Note that this may cause many websites not to work optimally. The default setting is that cookies are accepted automatically.

NTNU Bridge uses Google Analytics cookies. These collect anonymous user data, who are retrieved through the Analytics tool. User statistics are utilized to improve and further develop our services. Examples of statistics are how many people visit various websites, how long visits last, where visits come from, and what technology is used.

Also, our publishing solution, Drupal, uses a cookie that starts with SESS when you log in. Without this, you will not be able to log in to the website. Drupal also puts a cookie “has_js” to indicate that your browser supports JavaScript. The browser also saves what role you have chosen for your next visit, so you are automatically redirected respectively to the landing page of student, employer or lecturer. Finally, the site uses a security cookie «_abck» related to newsletter signup forms.


8. Your privacy rights

With the introduction of the Personal Data Act in 2018, you have gained increased control of your personal information. According to the law, you now have the right to change or delete information we have about you, or you may request that the processing is restricted or transferred to others. Below you will find a summary of your rights:

  • Right to know if your personal information is processed.
  • Right to know what personal information is stored.
  • Right to correct your personal information.
  • Right to delete your personal information (the right to be forgotten).
  • Right to limit the processing of personal information.
  • Right to receive a copy of your data in a digital format (right to data portability).
  • Right to withdraw consent.
  • Right to complain to the Data Protection Authority.

If you wish to invoke any of your rights, we are obliged to respond within a reasonable time.


9. Contact

NTNU 7491 Trondheim Phone: (+47) 73 59 50 00 Email:

Inquiries regarding NTNU Bridge may be directed to:  

Contact Data Protection Officer (DPO) at NTNU